Privacy Policy
Last updated: December 8, 2025
Introduction
brianlo.ai ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website brianloai.com or use our services.
Information We Collect
Information You Provide
- Contact Information: Name, email address, phone number, and business name when you fill out forms or book a call
- Communication Data: Information you provide when you contact us via email, chat, or phone
- Business Information: Details about your business needs and goals shared during consultations
- Payment Information: Billing details processed securely through Stripe (we do not store your full payment card details)
Automatically Collected Information
- Device Information: Browser type, operating system, and device identifiers
- Usage Data: Pages visited, time spent on pages, and navigation paths
- IP Address: Your internet protocol address for security and analytics purposes
- Cookies: Small data files stored on your device to enhance your experience
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Respond to your inquiries and provide customer support
- Send promotional communications (with your consent)
- Analyze website usage to improve user experience
- Protect against fraudulent or illegal activity
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who help us operate our business (e.g., Stripe for payments, Calendly for scheduling, email service providers)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Request a copy of your data in a portable format
To exercise these rights, please contact us at brian@brianloai.com.
Cookies
We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at: